Input the five digit code from the letter you received    

How did you hear about Mammoth Ski & Racquet Club?   Brochure Magazine Ad Friend Internet Stayed before Other

Was this your first visit to Mammoth Lakes?   Yes     No

What activities did you participate in?  

    Skiing/Snowboarding     Hiking     Fishing     Hunting     Mountain Biking

    Tennis     Snowmobiling     Other  (Please specify)    

Making the reservation:

    Was the staff courteous and helpful?      Yes No Not applicable
    Was the website easy to use?                  Yes No Not applicable
    Was our website easy to find?                 Yes No Not applicable
    Comments:
    

Check-in / Check-out:

    Was the staff courteous and helpful?          Yes No
    Was the process easy and convenient?       Yes No  
    Comments: 
   

Your Unit:

    Was your unit clean?                  Yes No
    Was your unit comfortable?       Yes No
    Was your unit in good repair?    Yes No    
    Was your unit supplied well?      Yes No
    Comments:
   

The Complex:

    Were the buildings in good repair           Yes No
    Were the grounds clean?                         Yes No
    Were the grounds kept up well?             Yes No
    Were the spas and bathrooms clean?      Yes No

Were your expectations met?     Yes No       If no, why?

Would you visit us again?     Yes No      If no, why? 

Is there any desired service that you would be willing to pay extra for? 

Any additional comments:

Thank you for your thoughts and time. Upon submission, you will receive you discount coupon.